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Factors affecting job satisfaction of office staff: A case in Ho Chi Minh city VietNam

Factors affecting job satisfaction of office staff: A case in Ho Chi Minh city VietNam
Facing the increasing development of Vietnam's economy in recent years, the demand
for human resource is increasingly important. Enterprises increasingly focus on human
resources issues, especially the recruitment and retention of talents. However, recruiting
talented people is not enough, in addition businesses should know how to retain
employees, especially those who play a key role in companies. With the current shortage
of competent human resource, retaining good employees has become a matter of great
concern to business owners.
Stability in maintaining staff will help businesses save time and many expenses
(Recruitment, training, ...), minimize errors (because new employees are not used to it),
create trust and solidarity within the enterprise. From there, employees will see the
business as a reliable and ideal place to promote their capacity and long-term
commitment. Last but not least, this stability will help businesses operate more
effectively, creating trust with customers about the quality of its products and services.
The question here is: "How to build a stable staff for the company?" Many domestic and
foreign studies have shown that it is necessary to create job satisfaction for employees.
When there is satisfaction at work, employees will be more motivated to work harder,
resulting in higher work efficiency. This is also what the business owner wants from his
company.
According to Spector (1997), job satisfaction of employees will affect the efficiency of
work performance, workplace behavior, employee engagement.
This study was conducted to find out and assess the current status of job satisfaction in
office workers in Ho Chi Minh City at the same time, and find out the factors affecting
this satisfaction. With the data gathered from the survey and through the processing and
analysis of statistical data, this study will provide business managers with more insight
into the factors that can bring about Satisfaction at work for employees. Thus, help
businesses have appropriate orientations and policies in the use of labor, in order to
retain talented people.

Từ khóa: Factors affecting job satisfaction of office staff: A case in Ho Chi Minh city VietNam, NGUYEN HANG HOA

22 p ovanke 21/08/2020 382 4

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