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Develop a Customer / Product Matrix

Experiences differ from services
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Experiences and services are distinct offerings.
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Experiences are as distinct from services as services are from products.
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Services are performed for the person (or property), experiences happen within the person.
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A result (benefit) of the paid experiences is the creation of a lasting memory. To an extreme, experiences even change the individual(transformation). The individual pays not just foranother product or service, but the experience.

Từ khóa: Develop a Customer, Product Matrix, experience from the service, cargo systems, economic services, commodities,

58 p tailieuvn_hcmute 28/05/2012 422 1

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