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Research Honda's standard warranty and service process
Research Honda's standard warranty and service process: Graduation project of Automotive engineering technology/ Tran Quoc Trung, Phan Nguyen Hoang Sang; Duong Tuan Tung (Supervisor)--Ho Chi Minh City: Ho Chi Minh City University of Technology and Education, 2024 Call no.: CKĐ-45 629.287 T772-T871
99 p hcmute 25/09/2024 45 3
Từ khóa: Customer service, Service, Warranty process
Improve internal customer satisfaction with service quality in measurement process of the QMM6 department at Bosch Vietnam CO., LTD: Graduation thesis of the Industrial Management/ Nguyen Huynh Bao Ngoc; Nguyen Khac Hieu (Supervisor)--Ho Chi Minh City: Ho Chi Minh City University of technology and education, 2024 Call no.: QCN-24 658.8343 N573-N576
75 p hcmute 25/09/2024 44 3
Từ khóa: Customer, Quality management, Satisfaction
Customer journey mapping survey (at Toyota Bien Hoa)
Customer journey mapping survey (at Toyota Bien Hoa): Graduation Project of Automotive Engineering Technology/ Tran Nhu Khoa; Huynh Tan Thuyet (Advisor)--Ho Chi Minh City: Ho Chi Minh City University of Technology and Education, 2023 Call no.: CKĐ-45 658.8343 T772-K45
35 p hcmute 22/02/2024 111 3
Từ khóa: Customer journey, Mapping survey, Huynh Tan Thuyet, eadvisor
Enhancing the efficiency of inbound customs service provision at Thong Quan CO., LTD (TQC)
Enhancing the efficiency of inbound customs service provision at Thong Quan CO., LTD (TQC): Graduation's thesis of the International Business/ Trinh Cam Vy; Le Truong Diem Trang (Supervisor)--Ho Chi Minh city: Ho Chi Minh city University of technology and education, 2023 Call no.: KQT-36 382.1 T883-V996
97 p hcmute 07/12/2023 112 2
Từ khóa: Customs service, Service, Le Truong Diem Trang, Supervisor
Selecting effective E-CRM strategy by an integration of single-valued neutrosophictopsis: A case study of ABB Viet Nam: Faculty of high quality training Graduation's thesis of the Industrial Management/ Pham Thi Ngoc Giau ; Nguyen Phan Anh Huy (Instructor)--Ho Chi Minh City: Ho Chi Minh City University of Technology and Education, 2023 Call no.: QCN-24 658.812 P534-G436
89 p hcmute 07/12/2023 148 2
Từ khóa: Customer relationship, Management, Nguyen Phan Anh Huy, einstructor
Evaluating 8D method application process to resolve customer complaint at Bosch Vietnam
Evaluating 8D method application process to resolve customer complaint at Bosch Vietnam: Graduation's thesis of the Industrial Management/ Truong Tue Khanh; Huynh Anh Tuan (Instructor)--Ho Chi Minh City: Ho Chi Minh City University of Technology and Education, 2023 Call no.: QCN-24 658.812 T871-K45
88 p hcmute 01/12/2023 113 5
Từ khóa: Customer, Eight disciplines, Huynh Anh Tuan, einstructor
Among the living and the dead: A tale of exile and homecoming on the war roads of Europe
Among the living and the dead: A tale of exile and homecoming on the war roads of Europe/ Inara Verzemnieks . -- New York: W.W. Norton & Company, 2017 282p.; 22cm Call no. : 305.89193073 V574
5 p hcmute 07/11/2022 211 0
Từ khóa: Farm life -- Latvia, Latvian Americans -- Biography, Latvian Americans -- Social life and customs, Latvians -- Biography, Refugees -- Washington (State) -- Biography, World War, 1939-1945 -- Refugees -- Latvia. I. .
Let's close a deal : Turn contacts into paying customers for your company, product, service or cause
Close deals with major corporations, organizations or individuals who can propel your business to the next level When you think about it, our entire lives revolve around selling. Whether we sell as part of our business, serve on a committee of a non-profit organization, or negotiate for a new job/car/house, we are pitching, hearing, and closing deals every day. Let's Close a Deal articulates the intuitive process that identifies how and why a...
17 p hcmute 13/08/2020 244 1
Từ khóa: Customer relations, Customer relations, Selling.
The Rise of the Platform Marketer helps you leverage the 'always-on' consumer to deliver more personalized engagements across media, channels, and devices. By managing these interactions at scale throughout the customer lifecycle, you can optimize the value of your customers and segments through strategic use of Connected CRM (cCRM). This book shows you how to take advantage of the massive growth and proliferation
10 p hcmute 13/08/2020 349 1
Từ khóa: Customer relations, Internet advertising, Internet marketing
Anticipate : Knowing what customers need before they do
Design and implement the ideal customer focus Anticipate provides business readers with a practical how-to approach for taking their customer-supplier relationship to one that is more sustainable and more mutually profitable. Much of the discussion on customer experience has centered on the hospitality or retail industries and has showcased the discrete techniques organizations use to deliver better service and create more satisfied customers....
4 p hcmute 13/08/2020 255 1
Từ khóa: Customer relations, Customer relations, Strategic planning
UnAwesome is UnAcceptable. The Book of Business Awesome is designed as two short books put together-one read from the front and the other read from the back when flipped over. Covering key business concepts related to marketing, branding, human resources, public relations, social media, and customer service, The Book of Business Awesome includes case studies of successful businesses that gained exposure through being awesome and effective....
7 p hcmute 13/08/2020 337 1
Từ khóa: Customer relations, Customer relations, Management, Relationship marketing
Offers five principles that have fueled the long-term global sustainability at Starbucks and can be applied to any company.
9 p hcmute 12/08/2020 485 1
Từ khóa: Customer relations, Product management, Starbucks Coffee Company -- Management