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Customer's new voice : extreme relevancy and experience through volunteered customer information
The Customer's New Voice shows businesses how to motivate and transform directly volunteered consumer knowledge into profitable insights, enabling a new echelon of marketing relevancy, customer experience, and personalization. With a deep look at the inner workings of how a modern generation of business innovators are tapping into the fresh opportunities with the customer's new voice, this book describes how businesses are transforming...
8 p hcmute 13/06/2017 388 1
Từ khóa: Customer relations, Consumer behavior
Join the conversation: How to engage marketing-weary consumers with the power of community, dialogue, and partnership/ Joseph Jaffe. -- Hoboken, NJ: John Wiley & Sons, 2007 xix, 300p.; 24cm ISBN 978470137321 1. Business communication . 2. Customer relations. 3. Marketing. 4. Relationship marketing. Dewey Class no. : 658.8343 -- dc 22Call no. : 658.8343 J232 Dữ liệu xếp giá SKN006809 (DHSPKT -- KD -- )
9 p hcmute 22/10/2013 467 1
Từ khóa: Business communication, Customer relations, Marketing, Relationship marketing