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Improve internal customer satisfaction with service quality in measurement process of the QMM6 department at Bosch Vietnam CO., LTD: Graduation thesis of the Industrial Management/ Nguyen Huynh Bao Ngoc; Nguyen Khac Hieu (Supervisor)--Ho Chi Minh City: Ho Chi Minh City University of technology and education, 2024 Call no.: QCN-24 658.8343 N573-N576
75 p hcmute 25/09/2024 44 3
Từ khóa: Customer, Quality management, Satisfaction
Fators impacting to root causes of manufacturing defects by fuzzy AHP method: A case of Chang Shin Vietnam: Faculty of high quality training Graduation's thesis of the Industrial Management/Nguyen Mai Thao; Nguyen Phan Anh Huy (Supervisor)--Ho Chi Minh city: Ho Chi Minh city University of technology and education, 2023 Call no.: QCN-24 658.5 N573-T367
100 p hcmute 22/02/2024 117 4
Từ khóa: Fuzzy AHP method, Quality management, Satisfaction