The 7 triggers to yes: the new science behind influencing people’s decisions

The 7 triggers to yes: the new science behind influencing people’s decisions/ Russell H. Granger. -- New York: McGraw-Hill, 2008 xviii, 249p.; 24cm Includes index ISBN 0071544372 (alk. paper) ISBN 9780071544375 (alk. paper) 1. Business communication -- Psychological aspects. 2. Management -- Psychological aspects. 3. Persuasion (Psychology). Dewey Class no. : 658.45 -- dc 22Call no. : 658.45 G758 Dữ liệu xếp giá SKN006870 (DHSPKT -- KD -- )

Từ khóa: Crisis management, Executive ability, Leadership.

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