Marketing for rainmaker: 52 rules of engagement to attract and retain customers for life

Marketing for rainmaker: 52 rules of engagement to attract and retain customers for life/ Phil fragasso. -- Hoboken, N.J.: John Wiley & Sons, 2008 xx, 279p.; 23cm ISBN 9780470247532 1. Customer relations. 2. Customer services. 3. Marketing. Dewey Class no. : 658.8 -- dc 22Call no. : 658.8 F811 Dữ liệu xếp giá SKN006822 (DHSPKT -- KD -- ) SKN006823 (DHSPKT -- KD -- )

Từ khóa: Data Processing, Management information systems

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