Managing supply chain and operations: an integrative approach

Integrating supply chain and operations management -- Introduction to supply chain and operations management -- Supply chain and operations strategy -- Innovating supply chain and operations -- Product and process design and mapping -- Service design -- Customer relationship management -- Impacting supply chain and operations performance -- Strategic sourcing -- Supplier management -- Demand management and forecasting -- Inventory management fundamentals and independent demand -- Sales and operations planning and enterprise resource planning -- Logistics -- Improving supply chain and operations management performance -- Project management -- Supply chain quality management -- Statistical process control -- Lean and six sigma management and leading change.
Call no: 658.5 M266
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