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Build for Change: Revolutionizing Customer Engagement through Continuous Digital Innovation

Build For Change highlights the revolutionary changes to business, marketing, and technology practices that are needed to survive and thrive in these unforgiving times. Readers will learn how businesses are increasingly relying on new forms of customer engagement, and how one customer's experience—whether good or bad—can alter a company's reputation with the click of a mouse. With practical insight from a leader in customer engagement, this book serves as a timely wakeup call to companies that have not yet embraced the digital future...

Từ khóa: Build for Change, Revolutionizing Customer Engagement through Continuous Digital Innovation

13 p ovanketv4 12/06/2017 415 1

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