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Automotive service management : principles into practice

Conversational and full of real-world examples, the text builds from basic knowledge of the industry and fundamental organizational and communication skills up through advanced leadership, planning, and human resource management. The 3rd edition includes the most up-to-date guidance on leadership, industry skill sets, and practical applications, plus a sample ASE C1 service consultant test to help students prepare for success on this certification exam.

Từ khóa: Automobiles repair shops -- Management., Service stations -- Management.

15 p thehoangthk 24/08/2020 327 2

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