Total quality management: An executive guide to continuous improvement

Total quality management: An executive guide to continuous improvement/ Hubert K. Rampersad. -- New York: Springer, 2000 x, 183p.; 24cm ISBN 3540679677 1. Total quality management. Dewey Class no. : 658.4013 -- dc 22Call no. : 658.4013 R177 Dữ liệu xếp giá SKN006886 (DHSPKT -- KD -- )

Từ khóa: Crisis management, Executive ability, Leadership.

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